Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.
